“Dear Juan and Johan, your knowledge of home automation obviously is far superior to that of other service providers. What I have appreciated from you is: The professional way in which you have guided us toward the final system specification to meet our requirements. Your attention to detail during the installation phase to ensure that the entire system was working perfectly. But most of all, the personal service and attention that we have received from the 2 of you in assisting us to familiarise ourselves with the functionality of the system”